Technical Support

  • Performing operation and maintenance activities;
  • Communicating with manufacturer’s TAC (Technical Assistance Center) and/or utilizing manufacturer’s knowledge base and tools to ensure timely resolutions for any and all arising problems;
  • Managing inventory of spare-parts and the procurement process paperwork to obtain sufficient level of stock as per COMPANY’s request;
  • Maintaining inventory database and system documentation by regularly updating and auditing their validity;
  • Working in a team with COMPANY’s personnel and/or the personnel of COMPANY’s other suppliers
  • Minimum Bachelor degree, or higher, in Telecommunication or Electrical Engineering or Informatics or other relevant discipline;
  • Has at least 3 (three) years of relevant work experience in oil and gas environment similar to COMPANY’s working environment;
  • Has valid CCNA, CCNP (Cisco Certified Network Professional) Routing & Switching, or Alcatel-Lucent NRS (Network Routing Specialist) Level-2 certification, or higher certification;
  • Has attended and passed the examination of Alcatel-Lucent Certified Field Expert (ACFE) training and certification within, maximum, the last 5 (five) years;
  • Has attended and passed the examination of ITIL Foundation (or higher) training and certification within, maximum, the last 5 (five) years;
  • Capable in operating, maintaining, and troubleshooting TCP/IP-based network whose scale is similar to or larger than COMPANY’s networks;
  • Capable in operating, maintaining, and troubleshooting Voice System (PABX / CUCM);
  • Capable to read, create, and understand engineering technical drawings;
  • Capable to conveniently write and converse in Bahasa Indonesia and English;
  • Capable to work independently as well as in a team with COMPANY’s or other supplier’s personnel;
  • Has good safety awareness in conducting the Work.

If you are interested in working at Digiserve and have met the requirements as mentioned above fill form application bellow












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